Remember; every item is individually handmade, and although similar
to others of the same type, will vary to a degree in colour and form.
NB* in multiple choice colour items repeat the selection process for
each colour, and although we try to operate from stock, a run of one
colour may exceed our store and delay dipatch of an order.
We will endevour to keep you informed if this occurs.
Photographs can never give a full vision of the depth,
nuances or subtleties of our work.
So we've kept them as simple and honest as possible.
Deliveryin the UK is either next or within 3 working days from
completion and dispatch(Ulster & Isles a little longer) signed for.
Problems should be emailed or phoned as soon as possible,
certainly within 12 days of sending.
Delivery outside Europe we expect within 6 to 10 days from
completion and despatch, signed for.
With any problems to be reported to us inside 21 days of sending.
As the work is artistic in nature and therefore subjective,
refunds are totally at our discetion and judged on an individual basis.
This online facility is geared for small orders upto 2 kg in weight,
for larger, or special, orders it is better to contact us directly
by phone or email ( Do Not email card details) .
All prices include Vat (sales tax) within the EU, but is
not due on orders from USA, Canada, Australia and New Zealand
Scottish, UK, and EU consumer law governs.
Copyright is retained by Icefire Glass.